Common Issues/Errors (3)

Info on what to do when you have certain issues or get various common errors

Security & Privacy (3)

Info on our security polices, best recommendations, etc.

Setup Instructions (18)

How to configure the services on various devices.

Most Popular Articles

 Error: The L2TP-VPN server did not respond

This article applies to Apple Mac OS X and Apple iOS devices.ERROR: "The L2TP-VPN server did not...

 Windows 7, 8, 8.1: L2TP/IPSec VPN Setup

Windows 7, 8, 8.1: L2TP/IPSec VPN Setup Open Network and Sharing Center in the Control Panel....

 Lost VPN Login

If you have lost your Username and/or Password for the VPN service, follow this procedure to get...

 Privacy Policy

Please see the Privacy Policy section of our Terms or Service for our full Privacy Policy.

 Authentication fails

If you get an Authentication failed error (or similar, depending on the system), when connecting...

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